Hawthorne Experiments

Hawthorne Experiments  

The Hawthorne plant of the General Electric Company, Chicago was manufacturing telephone system bell. It employed about 30,000 employees at the time of experiments. There was dissatisfaction among the workers and productivity was not upto the mark. In order to fund out the real cause behind this, a team was constituted led by Elton Mayo, Whitehead and Roethlisberger and company representative William Dickson. The aim was to study the relationship between the physical working conditions and the productivity. 

The entire experiment was conducted in four phases:   

1. Illumination Experiments (1924-1927):- Experiments to determine the effects of changes in illumination on productivity.  
2. Relay Assembly Test Room Experiments (1927-1928):- Experiments were conducted to determine the effects of changes in hours and other working conditions on productivity.  
3. Mass Interviewing programme (1928-1930):- Conducting plant wide interviews to determine worker attitudes and sentiments  
4. Bank wiring observation Room Experiments (1931-1932):- Determination and analysis of social organization at work. 

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